Shipping & Delivery Policy
PFS Furniture Sales ships AUSTRALIA WIDE via Courier services and we endeavor to do so as fast as possible. In most cases, your delivery will arrive in 1-14 business days for Melbourne, Sydney, Canberra and Adelaide. Other cities may be slightly longer. Shipping prices and delivery times are estimates only until verified by PFS Furniture Sales. The quoted price is based on delivery from Melbourne to Sydney. Additional charges may apply for delivery outside of this zone.
Due to the fact your item will be shipped by courier, we are unable to provide a specific date/time of delivery, which is standard practice. You will however, receive courier tracking details to monitor the progress of your delivery. We also pay for and provide a re-delivery service to you, in the event you miss your delivery, so please don’t panic, if you cannot be there when the courier arrives. The courier will simply leave you a contact card, so that re-delivery can be arranged at a suitable time.
IMPORTANT: As most of our furniture is considered as heavy and bulky items, you will need to assist the Courier delivering the item to your door. You agree to this condition as part of your purchase. If this is absolutely not possible, please contact us to arrange for an additional person to assist. Additional costs will apply.
*For FREE Shipping items, PFS Furniture Sales reserves the right not to honor FREE delivery or charge a fee to deliver in very rare circumstances, whereby the delivery to your area causes significant loss to PFS Furniture Sales, due to the location, access or any other reason which would substantially increase the cost of delivery to you via third party couriers.